Your frontline employees say as much about your Irish Pub as your design, food or beverage. They can be either the glue that binds all these elements together to deliver a memorable experience to your customer…..or they can be the jarring element whose behaviour or attitude overshadows the fine efforts of your kitchen and bar. More than ever, your frontline employees need to be relevant to your customers, active and quietly efficient contributors to the customer experience. Most of the time, you will be unaware of how well this interaction is going and you hope the employee is representing you and your pub appropriately. But how do you, as an owner or manager, ensure this is the case? Education When a new employee starts in a pub, we tend to compress a great deal of information into a few hours [...]
It's Monday morning again and you are facing into two or three hours of beverage inventory count after a busy week. Not a pleasant prospect but here are some tips for making it a bit easier. Take inventory early in the morning and before there are any interruptions. This way you can take your time, enjoy your coffee and get a more accurate count. Have the Sunday night bartender restock the bar refrigerators so you know at a glance how many beer bottles they contain. Have the Sunday night bartender clear all empty kegs out of the walk-in, leaving only fulls and partials for you to count. Have the Sunday night bartender do the count in the liquor room so all you have to do is spot-check it. Don't try and complete all the paperwork on Monday morning. On [...]
"You can never be a prophet in your own land." If ever a statement rang true for the owners and managers of Irish pubs beyond the confines of our emerald isle, then that is it. For Billy Lawless, it could not be more fitting and his recent appointment to the Irish Senate reaffirms his stellar work lobbying for immigration reform and in Chicago’s hospitality sector. As Illinois Senator Dick Durbin famously stated “the Lawless family is restaurant royalty in Chicago. The family start with 10 employees, now they have 300." Notably, before relocating to Chicago in the nineties at the tender age of 48; Lawless had been a prominent publican and hotelier in Galway. During this time he was President of the VFI from 1982-84. His key action points were: - Reinforcing the importance of the pub for tourism. - [...]
Guinness Storehouse - Two Free Adult Tickets to visit the Home of Guinness. Experience Ireland’s No.1 tourist attraction located in the heart of the legendary St. James’s Gate Brewery in Dublin. Explore the seven storey experience that tells the story of Ireland’s iconic beer that brings to life the history & heritage of GUINNESS® since 1759. Relax and enjoy a complimentary pint of Guinness in the Gravity Bar courtesy of your two adult tickets from the Guinness Storehouse worth €40 in your Premium Member’s Pack. www.guinness-storehouse.com Your browser does not support iframes.
Dublin Bar Academy - Irish Pubs Global Bar Skills and Training Partner. Dublin Bar Academy provide world class bar training course for pubs. Bartenders from all over the world travel to Dublin to learn skills from the experts at DBA. IPG Premium Members receive up to 25% discount off a whole range of essential courses in bar training, bar skills, mixology, barista training, Wine Spirit Education Trust (WSET) qualifications etc. Contact firstname.lastname@example.org with your Premium Membership number for your discount and booking. Your browser does not support iframes.
17% discount on energy costs for IPG Members. NGP Americas – deliver average energy budget savings of 17.9% at zero cost to your business. IPG members receive a free review of your Energy Consumption and budget from a global, market leading energy consultancy. NGP Americas is a global energy consultancy with offices in the USA, Ireland, France, the UK and India managing the energy requirements of more than 10,000 companies worldwide. Trying to find the best energy deal for your business, comparing different suppliers, tariffs and service levels can be confusing and takes valuable time. NGP Americas will help IPG Members reduce energy running costs and usage and deliver worthwhile savings – whilst relieving you of the burden of monitoring and managing all the details. This full, end-to-end energy tendering service is designed to obtain a range of suitable supplier [...]
Sentinel Vaults - The Irish Pubs Global Private & Secure Safe Deposit Boxes Partner. Banks are no longer providing safety deposit boxes. Store your documents, valuables, bonds etc with Sentinel Vaults. IPG Members receive exclusive extra storage time for free on various sizes of storage vaults. 1yr contract = 2months extra Free. 2yr contract = 3 months extra Free. 3yr contract = 4 months extra Free. Your browser does not support iframes.
The Irish Brewers Association (IBA), the representative voice for the brewing industry in Ireland, has released its annual Beer Market Report for Ireland, which shows that production in the sector is up 6%. It is the first time since 2011 that beer production in Ireland has risen. Irish beer exports are up 16% and are valued at over €265 million with 43% of beer produced in Ireland being exported. The craft beer sector revolution is continuing at a pace with an estimated 2% of total beer market share in 2015, up from 1.2% in 2014. Beer remains Ireland’s most popular alcoholic drink, with a 47% market share, a trend that has remained steady for the past five years. The report looks at consumption across the various types of beer – lager, stout and ale. It shows that a higher percentage [...]
The Support Your Local campaign has launched an employment trail map, which seeks to highlight the job and wage contribution of the drinks and hospitality industry in Ireland. More than 204,000 people rely on the drinks and hospitality sector for direct employment. The booklet highlights the wage and jobs contribution of the industry in each constituency in Ireland, showcasing the regional spread of the industry’s economic contribution. In Cork, for example, the industry supports 18,883 jobs and a wages contribution of €416m. In Galway, it supports 11,333 jobs and a wages contribution of €237million. Other counties include Waterford and Wexford with 5,260 and 8,159 jobs supported respectfully and wages of €110m and €172m. The data is based on research by DCU Economist Tony Foley and was launched at an employment roundtable discussion in Heineken Ireland in Cork today which explored how growth [...]
Less than twenty years ago, an array of draught beers that included Guinness, Smithwicks, Harp, Murphy's or Kilkenny, served in a 20 oz. tulip glass, was usually enough to satisfy a guest's desire for an authentic Irish drink in an Irish Pub, whether it be in Chicago, Paris, Munich or Sydney. An Irish pub took care of its draught beer, installing complicated mixed gas systems that produced those lovely creamy heads, dismissing under-counter kegerators in favour of dedicated beer cold-rooms, glycol-cooled lines and refrigerated taps. Many bars, particularly in North America, didn't offer a lot of draught, because it was too complicated and expensive to do it right. So Irish pubs stood out by not only having the best choice of draught around, but also the best quality draught. Irish Pubs were synonymous with great beer and this made them [...]