Monthly Archives: September 2016

26 09, 2016

Alan Kavanagh

Alan Kavanagh is recognised as Ireland's leading drinks industry expert. His titles include owner and director of beverage consultancy company "Total Cocktail Solutions", Creator and Manager of "Irish Cocktail Club", Brands and Education Spirits Ambassador at Edward Dillon & Company Ltd. representing Bacardi Brown-Forman, Moët Hennessy, and Irish Bartender of the Year 2005/2006/ 2007/2008. With 20 years of industry experience, Alan is a specialist in mixology, beverage programs and training, venue concept and design. He has visited and worked at national and international events in over 35 countries worldwide.

21 09, 2016

Creating A Destination Pub

The definition of a destination pub is a pub that people will go out of their way to visit. Think about that for a second or two. A pub that people will drive or take public transport out of their community or neighbourhood to visit. A journey that may be inconvenient and that will almost certainly pass by other pubs or restaurants, some of them excellent and all of them competing for that customer's business. Next week, at the Irish Pubs Global Gathering event in Dublin, how to create the destination pub will be examined, dissected and subjected to intense scrutiny. Why? Because to survive and thrive in today's economy, Irish Pubs need to understand how to draw customers from both near and far….and then keep them loyal. Easier said than done. The Critical Success Factors The critical success factors [...]

21 09, 2016

AIB has been very active in supporting the Irish pub sector

Providing credit for working capital, refurbishment, expansions and capex investment AIB recognises the importance of the sector not just to the bank but to the wider economy, as well as the contribution it makes to our vitally important tourism industry. AIB understands the licensed pub trade and is committed to supporting licensed pub customers. The bank has been actively involved in providing both existing and new customers a wide range of financing solutions from working capital to funding acquisitions and capex investment. We have dedicated relationship managers across our corporate, business centre and branch banking operations with the knowledge and expertise to support licensed pubs customers and to deal with the challenges and opportunities that lie ahead. There is no denying that the past few years have been very difficult for the licensed pub trade. On-trade sales have dropped by [...]

21 09, 2016

UCC Coffee – Free Training Programme.

NEW - The Total Coffee Solution Partner to the Irish Pub Sector. As the leading total coffee solution specialists, UCC work with IPG members to create tailored coffee experiences to fit your business, exceed commercial expectations and satisfy consumer tastes. They understand every small but important details for the publican. From branded or bespoke blends, to world-class coffee machines, round-the-clock 365 servicing, maintenance and unique training programmes. With detailed market insight, a category management approach to Irish Pubs Global Members, bespoke branding expertise and a passionate team to back it up, they can help you stay on-trend and ahead of the curve. Pubs are becoming one of the most popular places to grab a coffee. UCC deliver a full-service solution for IPG Members to maximise your revenue with your UCC-trained staff. [] IPG Members receive a Free coffee training [...]

20 09, 2016

A warm welcome to the Gathering 2016 from Guinness

On behalf of Guinness we’d like to welcome all attendees to the Irish Pubs Global Gathering Event for 2016. We’re delighted to be involved with the event as a Sponsor and are committed to supporting our customers both at home and abroad. This is an important event for bringing people together from all around the world and reinforces to everyone what is great about the Irish Pub. It’s an exciting time for beer generally and for Guinness. Last December the Open Gate Brewery opened its doors to our customers and the public. We’ve had an experimental brewery at St. James Gate for over 100 years and have now expanded this as a way to brew and test our new beers including Hop House 13, our Dublin & West Indies Porters and our most recently launched beers like Guinness Rye Pale [...]

15 09, 2016

Irish Whiskey Museum: Tourist Partner of Irish Pubs Global Federation

Irish Whiskey Museum - Irish Pubs Global Tourist Partner. Discover the wonderful history of Ireland's ancient spirit. Learn the story of Irish whiskey through the ages. Taste and buy some fantastic Irish whiskeys in the beautiful surroundings of one of Ireland's best Whiskey Bars. IPG Members receive an exclusive 2 for the price of one for entry into the Irish Whiskey Museum. Contact about your discount. Your browser does not support iframes.

15 09, 2016

Should Your Pub Have Its Own Mobile App?

Just a few years ago, buying a legacy POS system for a 150-seat pub would have set you back anywhere from $25,000-$35,000 or more plus punitive annual service contracts. The hardware was clunky and static and most of the back-end software felt like it had been designed to frustrate rather than help the operator. Roll forward to 2016 and the total outlay for the same size pub is probably less than $5,000, requiring maybe six iPads loaded with intuitive software and a €100-€200 monthly license fee to a cloud-based provider including regular updates. There is no doubt anymore about the pace at which technology is moving and changing the way we operate our pubs and restaurants every day. From cloud-based POS and scheduling software to social and digital media, there are a host of online tools available to us that [...]

15 09, 2016

5 Tips For Keeping Informed On Your Industry

Running a pub or restaurant is a busy occupation and it can often be unpredictable. That combination of busyness and unpredictability can easily prevent you and your management team from staying informed about what's happening in your industry and in related industries. Here are 5 tips for staying informed: If you have a regular management meeting, ask one manager at each meeting to present briefly (no more than five minutes) on a chosen current industry topic. The topics can be food trends, employment legislation, new craft beers or changes to any licensing regulations…or anything that educates the group.   Attend at least two hospitality industry shows per year, and if there is one event specific to your part of the industry, don't miss it.   Sign up for industry newsletters or industry sites that provide daily downloads of relevant information. You [...]

13 09, 2016

Kells Wholemeal: Free Irish Soda Bread Sample Pack, Tin and Recipes

Kells Wholemeal - The Irish Pubs Global Authentic Irish Bread Partner. The Kells Wholemeal range of flours and mixes are produced by the Mosse family in Bennettsbridge, Co. Kilkenny. For over seven generations the family have been producing stoneground wholemeals. Kells Wholemeal are now bringing their authentic Irish bread and cake mixes to the world by distributing in a variety of sizes to Irish Pubs and wholesalers globally. To celebrate, Kells Wholemeal are giving Irish Pubs Global Premium Members a voucher for a Sample Bread Mix Pack. This contains; a family pack of Irish Soda Bread mix, an Irish Soda Bread Tin and a copy of their easy-to use recipes. Enjoy authentic Irish soda bread fresh from the oven today. Details of how to claim your free sample pack and recipe are in your IPG Premium Members Pack. Your [...]

8 09, 2016

5 Things To Remember When Responding To Negative Online Reviews

Even though the negative review may seem like a personal attack, it's not. Even if some of the review is unfair or exaggerated, you need to bite your lip and simply apologise and thank them for the feedback. Trying to contradict a reviewer's opinion will come across as both defensive and disingenuous. Remember that though the reviewer refers to specific issues…inferior food, poor service etc., they are actually writing about their experience in your pub. When responding, you have to understand that your response will be a continuing part of that experience, so you need to make it as positive as possible and turn the ship around. When responding publicly to a review, know that thousands of people will read your response. In respect of someone who is looking for a place to visit, the tone of your response and [...]